IBO Player Pro privacy policy

Last updated: 30 October 2026

This policy explains how information is handled when you use IBO Player Pro (package name com.iboforme.offplayer, version 1.0.0). It applies to the app and its related services, not to the separate ZenoIPTV website. For information about the website, see our website privacy policy.

What the app does

IBO Player Pro is a media player that supports compatible playlist connections, including Xtream Codes login and activation-code login. The app and related services are intended for content you are authorized and properly licensed to access. You are responsible for ensuring that your use of a playlist and its content is lawful.

Information processed

Depending on how you use the app and the connection method you select, information processed may include:

  • Playlist usernames and passwords
  • Server URLs and other playlist connection details
  • Activation information, where applicable
  • Relevant technical and device information needed to operate, secure or support the app, where collected

Information you enter for a playlist is used to establish and manage that connection. The app may send the connection details required to the server or playlist provider you choose.

How information is used

Information may be used to connect to your selected playlist, enable applicable activation or access features, maintain the app and related services, respond to support requests, protect the services, and meet legal obligations. The information required depends on the features you use and the playlist provider you connect to.

Data storage and security

Playlist credentials may be stored locally on your device and on our servers. Which information is stored, and where, can depend on the app features and connection method you use. Keep your device secure and do not share your playlist credentials or activation details with people you do not trust.

We aim to use reasonable measures to protect information, but no method of storage or transmission can be guaranteed completely secure. Access to information may also be subject to the security practices of your device, network, hosting providers and playlist provider.

Analytics

The current app configuration does not use Firebase Analytics or Google Analytics. This statement is specific to those analytics products and does not mean that no technical or device information is processed for the app's operation, security or support.

Third-party service providers

The app may interact with third parties needed for the services you choose to use. These may include the playlist or server provider you enter, providers that host or operate app services, and WhatsApp when you contact support. Those third parties handle information under their own privacy policies and terms. Review those policies before using their services.

Data sharing

We do not sell your personal information. Information may be made available to service providers when needed to operate the app or provide a feature you request, to the playlist provider you choose as needed for your connection, or where disclosure is required by law or needed to protect rights, safety or security. WhatsApp handles messages you send through its service under its own privacy practices.

Data retention

Information is kept for only as long as needed for the purposes described in this policy, while an applicable service or account remains active, or as required by law. Retention may differ between your device, our servers and third-party providers. You can contact us to request deletion of information we control; some information may need to be retained for legal or security reasons, and third parties may handle deletion separately.

Your privacy rights

Depending on where you live, you may have rights to request access to, correction or deletion of your personal information, or to object to or restrict certain processing. Contact us using the details below to make a request. We may need to verify your request, and your rights may be subject to applicable law.

Children's privacy

We do not knowingly seek to collect personal information from children. If you believe a child has provided personal information to us, contact us so we can review the request and take appropriate action.

Policy updates

We may update this policy when the app, its services or applicable requirements change. The date at the top of this page shows when it was last updated. Please review this page periodically for changes.

Contact

For privacy questions or requests relating to IBO Player Pro, contact support on WhatsApp at +44 7577 310143.